Customer
satisfaction has always been the priority of Modi Rubber operations.
since inception there has been conscious efforts to be within the
reach of customers. Modi Rubber believes in reaching out to the customer
on a one-to-one basis and presently has a well spread-out network of
nearly 66 efficient sale and service centres all over India. One of
the major tasks of the personnel is to interact with the customers
and to attend to any grievance or requests with promptness and also
to instill confidence in them. Regular and comprehensive market
research and the utilisation of the same data in the process of
product-designing, production and distribution helps the company to
achieve optimum level of customer-satisfaction.
This
is the reason why Modi Rubber today has the distinction of being one
of the oldest thriving business houses - erstwhile manufacturer of
more than 2.5 million tyres - pioneer
... a winner all the way.
